Citizen Surveys, founded in 1996, is a marketing and social research company that conducts both quantitative and qualitative research.

We operate nationally and internationally, and have worked with a wide array of clients including private sector corporations, government departments, universities, non-governmental organisations, and development agencies.

Our team brings together diverse skills from different fields to offer a multi-disciplinary approach, and is supported by experts in sampling, statistics, social, economic and political research, customer satisfaction, monitoring and evaluation, and marketing.

We are guided by scientific rigour to produce accurate and reliable research that helps decision-makers to develop creative solutions and strategies. Ultimately, we want to contribute towards products, services, programmes, and policies that will benefit and uplift the citizens of South Africa.

“Everyone has the right to freedom of opinion and expression; this right includes freedom to hold opinions without interference and to seek, receive and impart information and ideas through any media and regardless of frontiers.”

United Nations, Universal Declaration of Human Rights

Most of our work comes from client referrals and repeat business, which bear testament to the quality of our work.

We specialise in national and longitudinal research studies, and have been awarded some of the largest monthly research tracking studies in South Africa. In support of this, we have established a national fieldwork footprint and efficient and innovative systems, tools and technology.

Certified quality management systems are in place, with multiple quality controls and transparency at all levels of our operation. The data for one of our tracking studies is audited bi-annually by the Auditor-General and is used as official statistics.

We are 100% black-owned and female-owned and we have the highest category of B-BBEE accreditation (Level-1).